Returns Are Easy:

Beggs Big and Tall is committed to providing quality products to our customers. Our returns policy is simple. If for any reason your goods arrive in a damaged condition or are unsuitable, please return it to us in the original condition within 30 days of receipt and we will replace it for you or refund your purchase price.

Size is Important:

While returns are easy at Beggs Big and Tall, we know from experience that the more information we have as to your size, the more likely we are to provide you with a garment that fits you well. For this reason we strongly recommend that you take a few moments to provide us with accurate size measurements. You are able to do this in the Your Account area of our site or at Checkout. Our Sizing Chart provides guidance on where to measure :)

How to Return Items:

To return any product - no call is required.  Simply indicate the reason for your return, include the packing slip with your return, wrap the package securely and return to the address below. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.

If you do not have your packing slip, please indicate the order number on a separate piece of paper or send a hard copy of your order confirmation email along with the package to the following address:

Beggs Big and Tall
51 Pitt Steet
Newton, Auckland
Auckland, New Zealand
Hours Mon - Fri 9 - 5 Sat 9 - 4 Closed Sunday and Public Holidays

Refunds and Replacements:

We will notify you via e-mail of your refund or replacement once we have received and processed the returned item. Unfortunately, your postage charges on refunds are not refundable.

Problems, Questions, Suggestions?

If you have any problems with your order, please don't hesitate to contact us.

E-mail:

Telephone: +64 9 377 4190
              or 0800 42 44 48 / 0800 4 BIG GUYS

Want to talk to a real person?

You can reach us during normal business hours (9 - 5 Weekdays, 9 - 2 Saturdays - NZ is GMT + 12 hrs) at the phone number directly above. A customer service representative will be happy to assist you.